Contact Us

Need help or have questions? Reach out to our team through any of these methods. We're here to assist you with any issues or inquiries you may have.

📨Contact Methods

📧Email

For general inquiries and support:

support@stormvaultsmp.net

For business and partnership inquiries:

business@stormvaultsmp.net

💬Discord

Join our Discord server for live support:

discord.gg/stormvaultsmp

Open a ticket in our #support channel

📱Social Media

Follow us for updates and announcements:

Twitter: @stormvaultsmp

Instagram: @stormvaultsmp

Meet Our Team

Manwe Sulimo

Manwe Sulimo

Admin / Previous Owner

Discord: manwe_97436

Redguythe46

Redguythe46

Owner

Discord: Redguythe46

Frequently Asked Questions

How long does it take to get a response? +
We typically respond to emails within 24-48 hours. For faster support, please join our Discord server and create a ticket in the #support channel where our staff can assist you in real-time.
I didn't receive my rank after purchase. What should I do? +
First, try reconnecting to the server. If you still don't have your rank, please contact us via email with your Minecraft username, purchase receipt, and approximate time of purchase. Our team will investigate and resolve the issue promptly.
How can I report a player or bug? +
To report a player, use the /report command in-game or contact staff on Discord with evidence (screenshots or videos). For bug reports, please email us with detailed information about the issue, including steps to reproduce it if possible.